DONALD G. SHAPP
Simah Holtzberg 6 Apt1 Pisgat Zeev
Jerusalem, Israel
011-972-2-5850572 Home
Email: danshapp@zahav.net.il

OBJECTIVE:

A position in business that will provide experience in the UNIX operating system and database environment of a company.

SUMMARY:

Over 9 years in telecommunications construction and repair including network building, repair and communications utilizing TCP/IP, SNA, and DECNET. Mini-computer maintenance and programming. Database construction, maintenance, and analysis. Mainframe system administration. Internet site construction and maintenance.

PROFESSIONAL EXPERIENCE:

4/98-6/98 Automatzia LTD, Petach-Tikva, Israel, NETWORK ENGINEER. Team member supporting network connections, maintained and configured Cisco routers, and switches using Cisco NOS. Upgrades to Cisco NOS and hardware. NBASE Switch Configurations. Utilized IBM Netview/6000 for TCP/IP network traffic monitoring. Used Vantive trouble ticket and Linkworks for problem tracking and resolution. Established and maintained network documentation using Visio 5.
- ISO9000 Certified.
- Supported the Governments communications network.
- Configured over 40 TCP/IP communication connections.
- Monitored and resolved 1200 open problem tickets.
- Re-engineered trunk lines and switching gear for remote access.
- Worked with state telephone company to report, and resolve network digital lines.

--------------------------CURRICULUM VITAE

FORMAL EDUCATION

3/72-10/72 Eastfield Junior College, Dallas Texas
Undergraduate work in english & psychology.

3/73-10/73 University of Houston, Houston Texas
Pre-optometry work in mathmatics & science.

3/74-4/74 Elkins Electrical Institute of Electronics, Houston Texas.
2nd Class RadioTelephone License received in 2 weeks.

5/74-6/74 Texas A & M University, College Station Texas
SWB course work in Electronics. Completed in top 98 percent.

1/89-12/94 University of North Texas, Denton Texas
Dean's List Spring 1990, B.A. received 12/94,
Major: Computer Science, GPA 3.8

COMPUTER EXPERIENCE
Computer Systems
TI-8088, Apple, Macintosh, HP, ATT, SWB, CTMS,
Kaypro, Sanyo-8086, IBM-8088, ATEX, Olivetti,
Teletype, Tandy, IBM-AS400, IBM-360, IBM-370,
IBM-3083, IBM-3090, IBM-9083, IBM-9081, MS-DOS,
IBM-DOS, OS/2, RISC-6000, AIX, DEC, Tandem,
DELL-486, IBM-MVS, ZEOS-486, GATEWAY-486.

Computer Software
Wordstar, Mailmerge, Calcstar, dBase2, dBase3,
dBase3+, WordPerfect, Lotus, Autocad, Windows,
Lightning, Pascal, C, C++, Basic, Frameworks,
Sidekick, Diskcat, Desk, Appleworks, CTMS, ATT-HFCO,
ATT-HFTE, SWB-HFCO, DOS, CPM, SuperCalc, Enable,
UNIX, PDS2, 3270, Assembly, Artful, Clipper, DCL,
JCL, FrameMaker, FrameBuilder, Paradox, QuickBasic,
Prolog, LISP, Fortran, BASICA, VM/SP, VM/ESA, VTAM,
SNA, FTP, Sun-OS, VM/XA, REXX, XEDIT, TMS, EXCEL,
MVS/XA, MVS/ESA, RACF, DIRM, RSCS, TCP/IP, FTP, DCF,
SCRIPT, CMS, ISPF, PDF, PDM, QMF, JES2, JES3,
MSWORKS, Oracle, Sybase.

DOMAIN OF COMPETANCE

( Telecommunications construction and repair.
( Digital network building and repair.
( Mini-computer maintenance and programming.
( Database construction, maintenance, & analysis.
( Mainframe system administration.
( Network communications TCP/IP, SNA, DEC.
( Internet site construction and maintenance.

PROFESSIONAL EXPERIENCE

4/98-6/98 AUTOMATZIA LTD, Petah Tikvah - Short Term Project. Network Engineer, Union of Local Authorities, Israel Local Authorities Data Processing Center.
Local Government Economic Services, Network connections into Cisco Routers, Cisco Switch and Router Configurations, NBASE Switch Configurations, Netview/6000 for TCP/IP Network. Vantive Trouble Ticket & Linkworks for ISO docs, Visio 5 Graphic Network Designs.

9/97-12/97 MICRO CALL LTD, Raanana - Short Term Project.
Web Master. Web Administrator. IBM RISC-6000 Administrator. TCP/IP Windows NT Network Administrator. Web Graphic Artist. DSP Windows NT Quality Assurance.

12/96-5/97 SOFTEL LTD, Jerusalem - Short Term Project.
UNIX System Administrator. Windows NT Administrator. SNA Network Administrator. Unix Network Administrator. Unix hardware maintenance. Network hardware maintenance. Network software installation and maintenance. All TCPIP maintenance.

3/95-12/96 ADVANCED TECHNOLOGY LTD, Tel Aviv - Short Term Project. UNIX Database Administrator. UNIX Communications Engineer. Installation and maintenance of software. Sterling Network Data Mover on VSE VM MVS DOS UNIX. Platinum Desktop DBA Sybase & Oracle. UNIX EasyDBA. UNIX UniVision and DBVision. EPM Enterprise Management System. Tsreorg on Oracle and SYBASE. Establish Oracle Databases. DBA for Sybase and Oracle. Built Web Site www.geocities.com/RainForest/2819. Built and designed
Web Pages linked to Web Site. Install Communication Software on Unix and PCs. Program in C for CPE and TCP/IP.

5/94-12/94 BNR NORTHERN TELECOMM, Richardson Texas - Co-op Student. Captive Office Installation Support Programmer. Computer Programmer, Audit 9001 Quality & Labeling. Support & update cable & frame cross connect labeling software on mainframe. REXX, PC C++, & Macintosh FrameMaker software. Completed program for Unix ANSI C in 1 week to replace 5 years prior work on PC in C++. Tested & showed LISP program to convert all engineering documents from mainframe REXX to Unix FrameBuilder. Proposed database project to extract data in report format across several platforms such as Macintosh, HP Unix, & PCs for management use. Build master FrameMaker template for frame label program. Have HP-360 Sun Unix software configured for RS232 output. Prepare management PowerPoint slides for future software development direction. Responsible for frame label production & development. Macintosh Ethernet network connectivity. Responsible for cable label production & development PC FTP network connectivity. Responsible for documentation of cable & frame label software. Taught management PowerPoint & FrameBuilder software. Weekly management status report required on status of all projects using EXCEL, REXX programs, & XEDIT. Responsible for Mac 2ci, Mac 2si, Mac PowerPC, HP-360, & Compaq 286.

1/94-5/94 ALCATEL NETWORK SYSTEMS, Richardson Texas. Co-op Student. Control Center, Computer Operator. IS Operation System Control Center. Maintain & backup DEC VAX network, Unix Sun network, Tandem computer. Maintain all Xerox & Tandem line printers. Verify jobs on IBM MVS & VAX. Find problems by debugging & recommend fixes for VAX programs in DCL. Reschedule jobs on IBM MVS system. Assist system programmers in bringing VAX systems up online. Watch status of system network & load data from tape library. Interface with DBAs to help keep system response at maximum for users. Help establish 9001 standards for network operations center. Use DELL to transfer print jobs across network.

6/93-1/94 IBM CORPORATION, AIX Department, Southlake Texas.
AIX Technician - Co-op Student. International Benchmark Support. Build & repair IBM RISC 6000 systems. Install & verify functionality of various AIX operating system releases. Support Open Systems Center with any required hardware or software configuration. Assist in hardware & software customization on IBM Unix AIX systems including on unreleased SP1. Responsible for creating physical plant inventory database for all departmental equipment & verify with online corporate database. Weekly management XEDIT status report required for all ongoing projects.

1/93-5/93 IBM CORPORATION, ECS Department, Westlake Texas.
Computer Operator & Helpdesk Support. Co-op Student. Educational Network. Operator maintenance & backup support. Helpdesk customer support. Support national education network. Give operational coverage on all ECS systems including DALVM41B, DFWVM04, & MVS. Assist in system applications in REXX & MVS. Provide support on connectivity problems & PC problems including extended hours coverage. Help users access national education network. Proposed barcode inventory system & prepared data for system.

7/91-1/93 IBM CORPORATION, USOS Department, Southlake Texas. Computer Operator & Helpdesk Support. Co-op Student. Super Computer Lab E4. Maintain & backup 3090s for DALVM41 Systems, DFW systems, MVS systems, & UGR systems. Support helpdesk. Responsible for all site tapes & manuals. Use & modify system applications using REXX. Write & update new tape & manual database structures in DS/SQL. Responsible for international network connectivity including access.

10/89-7/91 IBM CORPORATION, ASD Department, Westlake Texas.
Computer Operator - Co-op Student. ASD VM Development Computer Lab Bldg 8. Establish publication & software library for VM. Development of office systems design & maintenance of VM equipment. Write, use, & modify REXX applications as part of VM operating systems support. Provide operator support for VM systems. Maintain tape library for IBM site. Monitor RSCS & VTAM connections to site network. Provide tape movement, read mount, & write
Mounting for reel & cassette tapes. Maintain & backup VM development systems. Provide AS/400 tape format transfer. Assisted AS/400 programming using C. Assisted MVS programming using DB2.

6/89-10/89 BUTLER TELECOMMUNICATION SERVICES, Grand Prairie Texas. Telecommunications Installer - Co-op Student. Install Northern Telecomm digital switching equipment. Assemble Ericsson Cellular Radio equipment.

5/88-6/89 TEXAS DEPARTMENT OF MENTAL HEALTH, Denton Texas.
Computer Programmer Data Processor - Co-op Student. Denton State School. Enter, collate, & compare statistics using micro-computer data for federal, state, & local authority regulations & standards. Utilize spreadsheet & database computer programs for entry & collation of various required audits. Utilize wordprocessor to update required summation reports for client files quarterly. Establish federal record forms for audits using wordprocessor. Write programs to automate the audit records & compilation. Train co-workers & managers to use the micro-computers & computer programs. Give training on wordprocessing, spreadsheet, database, & telecommunication computer programs. Train managers how to better organize data & what to look for in analyzing the data. Establish employee injury database. Maintain state employee database. Extract data from client PDS2 database. Train co-workers to graph data.

3/88-6/89 MARC TELEMARKETING, Denton Texas - Co-op Student.
Telemarketing Telephone Researcher. Research using paper desk copy & HP computer terminal for coding in required database information for questions asked. Conduct surveys & opinion polls on required cross sections of people according to customer request. Responsible for accuracy in both telephone interview including survey answer forms.

8/85-1/88 JERUSALEM POST NEWSPAPER, Jerusalem - Short Term Project. Advertising Department Clerk & Salesman. Write & co-ordinate advertisement orders between customers and accounting. Check & verify all ads before & after printing. Place advertisement artwork, orders, & newspaper negatives into files after printing. Obtain customer approval on ads
required. Verify condition of all ads according to ledger for text, artwork, order, & approval. Learn & teach Motorola ATEX computer system. Program ATEX system with macro commands.

3/85-6/85 BEZEK ISRAELI TELEPHONE COMPANY, Jerusalem.
Telephone Technician - Short Term Project. Givat Sha'ul Central Office. Add, changes, & remove voice circuits & maintenance of step switches. Test, isolate problems, & repair voice circuits.

2/84-3/85 MERET ISRAEL INC., Jerusalem - Short Term Project. Applications Engineer. Fiberoptics Communications Establish records for building factory, suppliers, competitors, & customer files using computer database, spreadsheet, & making programs. Engineer fiberoptic & air laser data sheets for customer & company use. Testing of all fiberoptic & air laser communication systems. Redesign fiberoptic digital equipment.

10/81-7/82 SOUTHWESTERN BELL TELEPHONE COMPANY, Galveston Texas. Installation Technician, Outside Plant Department. Install & repair telephone sets & subscriber Lines in homes & businesses.

3/81-10/81 AMERICAN TELEPHONE & TELEGRAPH COMPANY, Kansas City Missouri. Construction Technician, Engineering Department. Assemble, change, & remove radio microwave guidance equipment necessary for microwave transmission systems. Maintain & repair radio microwave transfer repeater point buildings & surrounding area. Install, change, repair, & directional orientation of radio microwave transmission system antennas. Encouraged corporate guidelines be followed to label cross connects during changes. Corporate inspectors visited work site & found proper procedures in effect. Assisted transmission engineering supervisor in testing by placing radio microwave transmitter in operation. Possession of radiotelephone license saved company $5,000 over alternative of waiting 1 week for testing.

1/77-3/81 AMERICAN TELEPHONE & TELEGRAPH COMPANY, Houston Texas. Communications Technician. Toll Plant Operations Department. Organize additions, changes, & delete digital & analog high frequency transmission facilities. Program the computer transmission measuring system for additions, changes, & disconnects of high frequency transmission facilities. Install, maintain, & repair analog & digital high frequency & voice frequency transmission facilities. Maintain associated test equipment. Install, maintain, & repair radio microwave terminals. HP-2100 System Operator.
Introduced computer program available to system never fully utilized in testing transmission service. Allowed 8 men in 4 weeks to exceed national standards upto 100 percent, saving the company time & money where before testing was done manually. Introduced new filing procedures for the additions, changes, & deletions of transmission services with computer control and 2 subordinates which exceeded national standards by bringing index upto 98 percent. Included daily reports to the 1st, 2nd, & 3rd level management supervisors for current status of All services.

3/74-1/77 SOUTHWESTERN BELL TELEPHONE COMPANY, Houston Texas. Telephone Repeaterman. Toll Plant Department Install, maintain, & repair high frequency & voice frequency analog transmission facilities of radio microwave & coaxial cable. Install & maintain facility restoration equipment & establish procedures for restoration activity. Install & maintain digital transmission facilities of underground cable lines. Introduced new procedures for re-establishing loss of transmission services. The procedures tested out by restoration facility management control worked flawlessly. Introduced new testing procedures to isolate troubles in digital transmission facilities. The procedures cut the required testing time from 8 to 1 and made positive identification of defective equipment where unable to do before.

2/74-3/74 SOUTHWESTERN BELL TELEPHONE COMPANY, Houston Texas. Telephone Frameman, Toll Plant Department. Add, change, & delete voice frequency Transmission circuits of both digital & analog type. Test, isolate trouble, & repair voice Frequency transmission circuits. Rearrange incorrect engineering circuit layout designs & place in service correctly. Recommended all circuit information be placed on layout record card to reduce completion time. Higher management implemented recommendation. Recommended up date function of working service circuit assignments done by hand using manual records to be computerized. Higher management implemented updating records for preparation to be put into a computer.
--------------------------CURRICULUM VITAE